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Shipping & Returns

SALES TAX:

To all customers who live in the state of California, a 7.5% sales tax will be charged to your order.

SHIPPING:

Most of our products are ready within 5 business days.  Ring orders and special orders will take longer, usually 7-10 business days.   

Shipping Time Line:

USPS First Class – 5 days manufacturing time + 5 to 7 days shipping

USPS Priority – 5 days manufacturing time + 2 days shipping

USPS Express – 5 days manufacturing time + 1 day shipping (overnight)

Expedited processing and shipping (RUSH) -  3 days manufacturing time + 1 day shipping (overnight), call 213-291-0503 for this service.

Zirconique requires a signature on all products shipped.  The United States Postal Service is used for shipping to keep costs low for the consumer but we reserve the right to ship using UPS or FedEx as well.  As a protection to the cardholder, all orders must be shipped to the address of the cardholder and we cannot ship to PO Boxes.  Any order that exceeds $1000 requires a photo ID and a copy of the front and back of the credit card.  Zirconique will send you an email when your item is shipped and provide you with a tracking number.  You can track your shipment under your account settings when you log in.

We accept Mastercard, Visa and American express.  There are 4 steps to the checkout process:

Step 1:  Name, address, phone number and email address (for tracking number).

Step 2: Choose shipping method.

Step 3: Click on pay with credit card or paypal

Step 4:  Enter credit card information 

We only ship to the following countries: United States, Canada, United Kingdom, Australia, New Zealand and a few European countries, we only accept credit card orders. We record your IP address, unauthorized credit card orders will be sent to law enforcement.

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